Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

There are two kinds of cookies

  • session - (set on a short-term basis and auto-deleting after a few minutes or when you close your browser), usually in order to register to a website that you are logged in to it, and
  • persistent - set by the website and stored for a longer period of time, usually used to store commonly entered information on forms (such as your name, address, and telephone number), any preferences the website might allow you to store in terms of layout and functionality (such as widgets on an iGoogle home page), and information about your browsing habits across multiple sites, usually used to allow advertisers and social network site operators to target advertising at you.. The use of persistent cookies in the European Union has been regulated by  EU Directive 2002/58 on Privacy and Electronic Communications , and in the UK is enacted under the authority of the  Information Commissioner's Office .

Changing your cookie settings

You can change your computer settings at any time. How you do this depends on your web browser

Find out more at www.aboutcookies.org 

How we use cookies to collect statistics

We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. The data collected is completely anonymous and does not store any personal details. The information, collected by Google through the use of the cookie, is used to analyse how visitors make use of the website and allows us to gather statistical information such as website activity, visitor numbers, popular pages and customer journey through the website.

Cookies placed on your computer by other sites may be used to make site content and advertising more relevant to you.

If you've created an online customer account with us, a cookie is set that logs this fact on your computer, but no further data is stored or collected. Some other areas of our website estate use cookies as part of how they store and pass your search data.

If you would like to opt out of being tracked by Google Analytics you can use the opt-out tool at: http://tools.google.com/dlpage/gaoptout .

Cookies currently being set

On www.birmingham.gov.uk

  • __utma, __utmb, __utmz. Used by Google Analytics as part of our statistical information gathering
  • 5ybiiJ37HUoeNLdw. Used to maintain the front end user's session, facilitating accessibility settings, form progress, etc
  • TestCookie Used to test whether the browser can accept cookies
  • Session cookie. This used to store the session id of a user. This is required to determine whether a user is logged in to the web site. Session data is also stored when a user is filling in a form however the data is stored on the server and not in the cookie.These cookies are set to expire as soon as a user quits their browser.

On online.birmingham.gov.uk

  • __utma, __utmb, __utmz. Used by Google Analytics as part of our statistical information gathering
  • customerfirst.birmingham.gov.uk. Used as part of the operation of the online customer account
  • CWS Used as part of the operation of the online customer account

On eplanning.birmingham.gov.uk

  • __utma, __utmb, __utmz. Used by Google Analytics as part of our statistical information gathering
  • MVMSession. Used to store your search progress on the planning portal